On-site in 2 hours or less, day or night.
Licensed · Insured · IICRC& ACAC Certified
|
Serving Sonoma & Marin

SONOMA & MARIN · WOMAN-OWNED · 24/7

When disaster strikes,

we’re already on our way.

Water & Mold Restoration Services

Bravo Restoration & Construction is your woman-owned, locally-rooted recovery partner across Sonoma and Marin Counties. From the first call to the final walkthrough, our IICRC-certified crews handle water, fire, mold, and biohazard damage with speed, care, and zero corner-cutting.

24/7

Live local dispatch — no call centers, no voicemail.

2hr

Average on-site arrival across Sonoma & Marin Counties.

4.9

Average rating across 238+ verified Google reviews.

100%

Woman-owned, locally-owned, IICRC certified firm.

Our Services

Complete mitigation & remediation services, handled by experienced professionals.

One trusted local team, every step of the way. BRC will assess the damage, stabilize your property, and provide the mitigation and remediation services needed to restore a safe, healthy environment.

Fire & Smoke Damage

From soot and char to lingering smoke odor, we restore your home to clean, safe, and breathable — not just patch it up.

Water & Flood Damage

Burst pipes, storm flooding, appliance failures — we extract, dry, and dehumidify before mold and rot get a foothold.

Mold Removal

Certified containment and removal. We find the moisture source, remove the affected materials, and test air quality before we leave.
Discreet, compassionate, OSHA-compliant cleanup for the situations no one should have to handle alone. We coordinate quietly and treat every home with respect.

Storm Damage

Tarping, board-up, debris removal and site clean-up after atmospheric rivers, high winds, hail, and fallen trees across the North Bay.

Crawl Space Extraction

Our team quickly removes standing water from crawl spaces, dries affected materials, and helps protect your property from mold and structural damage.

What To Expect

The Bravo Process — from your first call to your last walkthrough.

Click any step below to see exactly what happens, who shows up, and how long it takes.

STEP 01 · IMMEDIATE

A live dispatcher picks up — not a robot.

Day or night, you reach a real person in our local office. We gather the initial details about your situation, confirm your location, and begin the process of getting the right crew assigned.

Before any on-site work begins, we provide a clear estimate and require a signed home improvement contract to authorize dispatch.

Typically takes
5 – 10 minutes
Who you’ll meet
Local dispatcher
Your action
Just call — we take it from there

01

STEP 01 of 06

STEP 02 · ON-SITE

A certified Bravo crew arrives — typically under an hour.

Our nearest crew arrives in a fully-stocked response vehicle ready to begin assessment and stabilization. Before any work starts, we introduce the lead technician and crew, walk the property with you, and evaluate the situation together.

Throughout the process, we document conditions with photos and detailed notes that can be provided to your insurance company if needed.

Typically takes
30 – 60 minutes
Who you’ll meet
Lead technician + crew of 2–4
Your action
Show us where the damage is

02

STEP 02 of 06

STEP 03 · ASSESSMENT

Full inspection and detailed written estimate — no pressure.

We conduct a thorough on-site inspection using professional tools like moisture meters and thermal imaging to identify visible and hidden damage. From there, we develop a clear, detailed scope of work and review it with you so you understand exactly what is needed.

Typically takes
45 – 90 minutes
Who you’ll meet
Lead technician + project manager
Your action
Review the findings, ask questions, decide

03

STEP 03 of 06

STEP 04 · MITIGATION

Stop the damage. Stabilize the property.

Water is extracted, and professional drying equipment is placed to begin stabilizing affected areas. Soot, char, and debris are safely contained and removed as needed. We continuously monitor moisture levels to ensure the structure is drying properly, and we document progress throughout the mitigation process.

Typically takes
3 – 7 days typical
Who you’ll meet
Dedicated mitigation crew
Your action
We come and go — you live your life

04

STEP 04 of 06

STEP 05 · REBUILD OPTIONS

Your rebuild options — coordinated and clearly documented.

Once mitigation is complete, we prepare a detailed build-back estimate outlining the scope of reconstruction work needed to restore your property. From there, the project can be completed through a trusted subcontractor or one of our vetted contractor partners, and we ensure all documentation and project details are fully transferred for a smooth transition.

Typically takes
1 – 8 weeks (scope dependent)
Who you’ll meet
Reconstruction crew + project manager
Your action
Pick finishes, approve weekly updates

05

STEP 05 of 06

STEP 06 · SIGN-OFF

Final walkthrough and project completion review.

You walk through the completed work with your project manager to review each area of the property and confirm everything meets the agreed scope. Any remaining items are addressed before the project is considered complete. Once approved, we finalize documentation and close out the job.

Typically takes
60 – 90 minutes
Who you’ll meet
Your project manager
Your action
Walk, inspect, sign off

06

STEP 06 of 06

Why Bravo

A local company that shows up, follows through, and stands behind the work.

IICRC-certified technicians, on every job.

Industry gold standard. Our crews train and recertify continuously, so the person at your door knows exactly what they’re doing.

We help document, for a smooth process.

We document the loss, coordinate with adjusters, and help streamline the claims process. In most covered losses, the customer is responsible only for their deductible.

Comprehensive mitigation and remediation services.

No unnecessary handoffs or confusion. We coordinate every phase of mitigation and remediation to ensure a seamless recovery process.

Professional workmanship you can trust.

Every mitigation and remediation project is backed by our commitment to quality. If an issue related to our work needs attention, we’ll return to address it promptly — no hassle, no unexpected costs.

Certifications & Credentials

Licensed General Contractor
CSLB · CA Lic #956146
IICRC Certified Firm
Water, fire & mold restoration
Certified Microbial Remediation Supervisor
AMRS · through ACAC
EPA Lead-Safe Certified Firm
OSHA-compliant practices

INSURANCES WE WORK WITH

StateFarm · Allstate · Farmers · USAA · LibertyMutual · Nationwide · Travelers

24/7 EMERGENCY LINE

Damage doesn’t wait. Neither do we.

Every hour matters after a flood, fire, or sewer backup. Mold can begin within 24 hours; soot becomes permanent fast. One phone call gets a certified Bravo crew at your door — usually under an hour.

24/7 EMERGENCY LINE

From Our Neighbors

4.9 stars across 238+ verified Google reviews.

The whole reason a local restoration company exists is to be there for the people who live next door.
Here’s what they say.

★★★★★

“When water from a neighboring business leaked into our barbershop, the Bravo team was prompt and professional from the start. Gaby and Junior kept us informed the whole way and got us back to business with minimal disruption. Highly recommend.”
Marcos F.
Business owner · Sonoma County

★★★★★

“Our roofers accidentally drove a nail into our fire sprinkler system. Nicole and her team were professional and always available. Our place is mold-free and looks great. Truly amazing to work with.”

Amanda H.
Homeowner · Sonoma County

★★★★★

“Bravo provided emergency service for water damage in our bathroom and basement ducting in under 24 hours. Maura, Suzana, Adrian, JR and Jose were professional, clean, polite, and explained everything well. Highly recommended.”
L.P.
Homeowner · Marin County

Local Service Area

Headquartered in Windsor. Serving Sonoma & Marin Counties.

24/7 emergency response throughout the North Bay. From the Russian River to the Marin Headlands, we’re your nearest local restoration team.
AVG ARRIVAL
2hr
DISPATCH
24/7
SONOMA + MARIN 1 LOCAL TEAM
Santa Rosa
Healdsburg
WINDSOR · HQ
Sebastopol
Sonoma
Sausalito

Common Questions

Answers to what homeowners ask us most.

Still have a question? Call us. The same person who answers will be the one coordinating your job.

Have a question of your own?

We’re happy to walk through what to expect — even if you don’t need service today.

Our average on-site arrival across Sonoma & Marin Counties is 2 hours — day or night. When you call, the dispatcher pulls up the nearest available crew and confirms an ETA while you’re still on the line. For active emergencies (flowing water, active fire damage), we move first and handle paperwork later.

In most cases, yes — sudden and accidental water, fire, and smoke damage are typically covered by standard homeowner’s policies. We work directly with every major carrier, document everything in Xactimate (the industry-standard estimating tool insurers use), and bill the carrier directly. You’re generally responsible only for your deductible.

No. Initial inspections and damage assessments are always free and no-obligation. If we identify covered damage, we’ll walk you through what we found, what it would take to fix, and your options — before any work begins.

It varies. Water mitigation drying typically takes 3–5 days. Mold remediation runs 5–10 days depending on scope. Fire damage and full reconstruction can take anywhere from two weeks to several months for major losses. We’ll give you a realistic timeline — and update it weekly — from day one. 

Often, yes. For contained water damage we can usually work around you. For active mold remediation, heavy smoke contamination, or major reconstruction we’ll likely recommend temporary lodging — which most insurance policies cover under “loss of use” coverage. We’ll help you check.

Bravo is woman-owned and locally-rooted in Windsor, serving Sonoma and Marin Counties. We’re not a call center routing your job to whoever’s free three counties over. The owner lives in the same community you do, the dispatcher is local, and one project manager owns your job from the first call to the final walkthrough.